Delivery Policy
Delivery Policy
Ruth Rosenberg
Website: https://ruth-rosenberg.com
Email: support@ruth-rosenberg.com
At Ruth Rosenberg, we aim to provide a reliable and straightforward delivery experience. Please review the information below before placing your order.
1. Delivery Areas
We currently offer delivery within the United States.
If you have any questions regarding delivery to your address, please contact us at:
📧 support@ruth-rosenberg.com
2. Order Processing
Orders are typically processed within 1–3 business days.
Orders placed on weekends or U.S. public holidays will be processed on the next business day.
3. Delivery Timeframes
Delivery times may vary depending on location and shipping conditions.
Estimated delivery time:
5–10 business days
Please note that delivery timeframes are estimates and may occasionally be affected by factors outside our control, such as carrier delays, weather conditions, or logistical disruptions.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Any promotions offering free or discounted delivery will be clearly shown at checkout when applicable.
5. Taxes & Duties
For deliveries within the United States, applicable taxes are calculated and shown at checkout prior to payment.
At this time, we do not ship internationally unless otherwise stated on our website.
6. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking link.
This allows you to monitor the progress of your delivery.
7. Returns & Exchanges
If you wish to return or exchange an item, please refer to our Returns & Refunds Policy for full details.
Return shipping costs are the responsibility of the customer unless the item is confirmed to be faulty or incorrect.
8. Delivery Issues
If your order does not arrive within the estimated delivery timeframe, or if you experience any issues with your delivery, please contact us at:
📧 support@ruth-rosenberg.com
Our customer care team will assist you as promptly as possible.
Thank you for choosing Ruth Rosenberg — a jewelry brand guided by timeless design, quality materials, and thoughtful craftsmanship.